Orlando, Florida:

HDI will be having its chapter meeting at the UCF Fairwinds Alumni Center on June 12, 2014 at 5:30 PM. Both Gail Noren and Jeff Hance from LANDESK will be presenting a panel on Industry Best Practices for Self Service. HDI is an integral part of the Florida IT & Telecommunications professional community and embodies the technical expertise required to meet the future challenges that the IT industry is facing.

Since 1989, HDI has been a leading,  worldwide professional association and certification body for the technical service and support industry.  Facilitating collaboration and networking, HDI hosts acclaimed conferences and events, produces renowned publications and research, and certifies and trains thousands of professionals each year.  HDI also connects solution providers with practitioners through industry partnerships and marketing services. Guided by an international panel of industry experts and practitioners, HDI is the premier resource for best practices and emerging trends.